Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

 

 

 

 

 

What methods of payment do you accept?

We accept all major credit cards, including Mastercard, Visa, Amex, cash and cheque by arrangement. Accounts are available to regular business customers who qualify for certain minimum purchase requirements. Ongoing onsite computer support customers who have a Support plan for business can arrange payment terms as part of the agreement.

 

Do you carry spare parts?

Yes, we carry an extensive range of new spare parts; we have a product catalogue of over 2,000 items. We also have an extensive “graveyard” which can help with certain older machine parts where they are no longer available. This also allows us to provide network support and to repair systems in many cases for a substantially less than the cost of new parts. Where a part is not in stock our status with all major manufacturers allow us to obtain parts usually the same or next day.

 

Will you ring me when the job is complete?

Yes, an IT services technician will advise you when your laptop repairs or PC repairs are ready to collect from our Maharagama workshop.

 

What type and level of experience does your staff have?

Our technicians and engineers are all very experienced and well qualified to assist you with your service & repairs. We have many long term employees who have been servicing & repairing Laptops & Notebooks with all manner of problems for years. The type of problem they are experienced with is almost endless, working very day on Laptop & PC repairs gives them a wealth of experience to draw upon. Our Technical staff also work closely with our parts suppliers to ensure availability and best pricing at all times for clients.

 

What are your workshop showroom hours?

Monday to Saturday | 8.30 to 5.00pm

 

I have a less well-known brand of laptop. What brands are you able to work on?

We are accredited and certified by a wide range of brands to perform computer repairs & maintenance and provide IT support. As we have extensive experience, we are able to perform Laptop, Notebook and PC repairs on all machine makes and models. These include, but are not limited to: Toshiba, Compaq, Asus, IBM, Dell, Sony.

 

Do you offer onsite repairs as well as workshop service?
We provide computer and laptop repairs onsite or at our workshop in Maharagama, as you prefer. It will depend on the nature of your requirements, what is most suitable for you regarding your availability and the speed you would like the repair undertaken. Call us on 077 787 0463 and we will recommend the most economical and efficient alternative to address your issues be it onsite or a workshop repair.